No top up for electric in my app

There is no top up for electric now in my app we have only had the new smart meters for about 2 weeks and had no top up card sent to us
The app also is not showing what electric I have or now many days I have ?

The gas top up is fine and is showing all fine

Hey @Ron Thanks for your post.

We are really sorry about this, we can see since this message the issue has been investigated by the team and a fresh card has been requested for you. Following on from your call, can you confirm if you are now able to topup in the app?

–Carl :bulb: