Bulb recently fitted smart meters in my house and the old day/night rate electricity meter was replaced. The house has always been on Economy7, though I realise now it does not save me money. The house may in the past have had storage heaters prior to me buying it.
I asked via Bulb on Twitter to be moved to a single electricity tariff - this should be very easy now I have a smart meter. My request was confirmed and I was told I would be added to the waiting list. But since then - silence. And Bulb Customer Service is pretty non-existent. The big talk of marketing from Bulb is just hot air. I only got an answer from the twitter account when I threatened to stop my direct debit.
So - Bulb Customer Services - when can I expect to hear from you? Or shall I provoke a response by cancelling my payments?
