Hi Matt /@bontfaen ,
I’m going to send you an email now so I can look into this and get it sorted.
To answer your question, there are lots of different reasons a statement can not be generated. In the vast of majority of cases, it is caused by missing or incorrect technical information that causes our system to flag the statement and therefore generate this statement. By stopping a statement, it gives time to our operations team to go through and check everything before it is sent out.
However, I can go through and check this myself and fix the issue. Furthermore, it is unlikely that this is to do with you feed it tariff as they are treated seperately.