Not happy with excessively high credit

Can you please refund £250 of my credit as I like to spend this rather than sitting in my bulb account
Thank you
Peter

Hi Peter,

I have refunded you £378.64 today, that should appear in your account over the next couple of days.

If you would ever like to lower your payments to us you can do so in your MyBulb online portal under the change your payment details. :slight_smile:

Thanks very much
James