Can anyone please help? Since I had a smart meter fitted, my readings have not only been estimated but I also haven’t had a bill since end of July. My payments have been going into the account, and I’ve had reminders to provide a meter reading, but no bill. So I’m not really sure how much I’m using each month. Smart meter is useless and frequently doesn’t show electric usage.
I don’t know how else to get this question answered. I’ve emailed to no response, when I try chat it just says they’re busy and no option to type my question and I’ve held for ages on phone and no answer. Really dissatisfied with the service since we’ve had the smart meter.