Not updated app readings

I am concerned that the bulb energy company has placed an updated reading on the app. The app gives me out of date reading on the app

Hi @SINGLETONj-r1st

It looks like you have a smart top up meter we don’t bill these meters in the same way we do with credit meters, where we require a reading.

If you are having a problem with the app please give us some more details or get in touch with our help centre via email - help@bulb.co.uk or via chat, through your online account.

Best,
Mel