Ever since I joined bulb (almost a year ago) I was promised a smart meter.
3 months ago it was finally fitted, however the fitter admitted that it “was a wrong batch” - therefore I did not sign to say I was happy.
Ever since then I have not been able to read my new meters and my home usage meter has not worked. (Apparently have been reset after I followed online advice??!@)
In the meantime bulb have almost doubled my payments to make up for the deficit that I have accrued. My payments were recommended by bulb to be £70 per month when I joined and are now £198!, with smart meters that don’t work.
How am I supposed to be paying for accurate energy use and when will they sort my meter issue out?
I have tried contact numerous times but to no avail.
Very, very disappointed
Anyone else had similar issues?
As soon as my defect is settled I will be leaving