Anyone ever get a resolution from
Smart meter installed in July - still doesn’t work correctly.
No IHD display
No usage graphs on the app
Correction statements for the past 2 months
No customer service support from this company
Bills have increased but cannot see my spend
I’ve had nothing but issues since swapping to smart meter. The IHD has never worked, signal is 2 bars and showing the time and says connected. Reset hasn’t worked and judging by this community I’m not the only one having issues.
I was advised to swap to half hourly reads on the app but since doing this I get a constant error message saying “we’re having trouble changing your smart meter readings” bulb seem as useless as the smart meter when trying to get this resolved.
No one gets back to me, or seems to know what the issue is. Luckily the meter is a SMET 2 so I will be changing supplier at the earliest opportunity.
Anyone else having smart meter issues and any suggestions how to fix them? I’ve tried the chat, just get told they will look into it.