Hi im just wondering if you have given my old supplier my meter reading yet as i want to chase them for a refund of monies owed . Thanks i swittched on the 28 nov
When I switched it took my last supplier 6 weeks to refund, I believe closing/start readings have to be verified hence the time delay.
Hi @Niknat , if you send over reads to us we send them over to your previous supplier. Here’s our help article on the whole final bill process: https://help.bulb.co.uk/hc/en-us/articles/115001232012-When-will-I-get-my-final-bill-from-my-old-supplier-
@Scudo is correct, it will take between 5-6 weeks for your prev supplier to issue you your final bill.