Off supply how do I get emergencey credit

Hiya how do I get emergencey credit as uve rang the 0300 number and of course its closed so I dont know what to do ive sent an email but its night now and im freezing? Thanks

Hi @coggon I’m sorry to hear your credit ran out. If you call us out of hours on 0300 30 30 635, you should be automatically redirected to the Siemens emergency line.

I hope you were able to sort this out quickly and get your gas or electricity supply back on.

You may also find this article on what happens if your credit runs out out of hours