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Hi, I am trying to change to bulb via another customer where we are both credited with fifty pounds however am asked whether I live in a flat or a house. I live in neither as I live in a bungalow so which should I put or just not bother?

A bungalow is a type of house.

Haha I thought of that but then thought a flat is one level like a bungalow.

Haha I thought of that but then thought a flat is one level like a bungalow.

No. It’s not about how many levels it has.

A flat is multiple individual properties within one building. A bungalow is one building and one individual property.

I suppose if you wanted to be pedantic then a semi-detached is also multiple properties within one building, but that doesn’t really count.

Hi @HeatherL, that’s a good question!

We ask this on our sign up page, as houses tend to have higher consumption than flats, so it allows us to generate a quote which is as accurate as possible.

Since you have a bungalow, the answer should technically be somewhere in the middle, but in this case, I’d go for house.

You can always go to ‘refine my quote’, where we can take your annual consumption and get the quote as accurate as possible.