I’m moving out of my flat next week and so I was providing my final gas & electric readings, the last time I was aware that I produced them was August 2018, the rest have been estimated. When I inputted my electric reading everything was fine but when I entered my gas reading a notification appeared saying it looks wrong and I had to upload a picture for Bulb to check. I decided to look into it a bit myself as I was worried and looked at all our previous readings (obviously most of which were estimated) according to the list the first electricity reading was submitted in August 2018 (when I am 100% sure I inputted a gas reading as well) however our first gas reading says ‘estimated’ next to it. The estimated number for our gas meter in August 2018 was 5067, however when I look at the tenancy agreement from when I moved into my flat, there are pictures of the gas meter and it is already displaying 5299, so I assume Bulb will assume I’ve used that nearly 299 during the year (even though it was racked up on the meter before I was even a tenant in the flat).
Why was my first gas reading estimated when I’m 100% sure I inputted it? Is there anything I can do, like produce a copy of my tenancy agreement which clearly displays the gas meter reading from before we moved in to prove the reading is inaccurate? What should I do? I’m worried about my final bill being ludicrous because of how much gas it might look like I’ve used. I hope this makes sense and any and all help is much appreciated!