Only recieved pre paid electric key no gas key

I joined bulb for both gas and electric i recieved my pre paid electric key but no gas key came with my new member pack ?

I joined bulb for both gas and electric i recieved my pre paid electric key but no gas key came with my new member pack ?

Have you contacted Bulb direct?

Tried today and offices were closed will try them again 2moz to see if they may have forgot to send it just wanted to see if it has happened to anybody else