Over payment of gas

I have not used any gas for 3 months but my bill shows that you are charging me for gas usage! My gas meter has not changed at all during this period so why are you charging for gas which I have not used?

  1. If you have not submitted readings when required they will use estimates, Bulb doesnt know you are not using gas.
  2. Even when no gas is used you will be charged the daily standing charge.
I have not used any gas for 3 months but my bill shows that you are charging me for gas usage! My gas meter has not changed at all during this period so why are you charging for gas which I have not used?

If you check your bills or statements should it not be evident why you are being charged? All costs are itemised.