Overcharged

I applied for warm winter and I got email that congratulations you have qualified for warm winter and we have topped up your account of £140.00
But £140 have been deducted from bank account

I applied for warm winter and I got email that congratulations you have qualified for warm winter and we have topped up your account of £140.00 But £140 have been deducted from bank account

I would suggest you contact the Bulb team direct, their details are via the Help button at the top of this page.