Overcharged

I signed up for duel fuel but for some reason the electricity transfer didn’t go through. I am still being charged for both fuels even though I only have gas with bulb currently. Can I get the difference refunded?

I signed up for duel fuel but for some reason the electricity transfer didn't go through. I am still being charged for both fuels even though I only have gas with bulb currently. Can I get the difference refunded?

I would contact the Bulb help desk, their details are on the bottom of the Help page?