Overdue FIT payment

It is 3 weeks since I submitted my FIT meter reading. Your help section says payment is made within 2 weeks. Is there a reason for the delay?

We’ve had Christmas and new year holidays. Everything is always delayed at this time of year because many businesses close down for the period. Have some patience.

Heya @2Bananas

We ask for your FiT reading at the end of each quarter. We’ll then pay you within two weeks of the start of the next quarter. The help center article explains how and when you will receive your FIT payments.

The deadline is the 15th of January , so you’ll receive your payment by then.

Let me know if you have any further questions.