Overpaid credit refund

I have paid £400 in credit, requesting to to refund 200 into my account please,as I overpaid,

I have tried to post this couple of time

Please search for the word refund on the Help page it will explain how to request a refund.

Just email help@bulb.co.uk and they will sort it out. Takes about a week to arrive.

Hey @Jamshed

@Allanr and @Pottager thanks for the help!

If you want a refund of credit in your account, as long as you’ve submitted meter readings in the last 3 months and have at least 1 months payment in the account we can get your credit refunded to you :slight_smile:

Just let us know you want a refund by getting in touch via phone, email or chat

if I m in credit . can I request it back thank you

if so put it in my bank account thank you

@sonic1 read the last line of the post before yours.

Let us know you want a refund by getting in touch via phone, email or chat

Let us know you want a refund by getting in touch via phone, email or chat

Are you a Bulb employee, which is what your response suggests?

I am, yes :slight_smile:

I am, yes ^_^

In which case Bulb need to advise you to use an Emoji which my PC can readily identify :slight_smile: =)

Don’t forget impersonating a Bulb employee means after a year you can have a months unpaid sabbatical.