Overpayment

Can I be refunded some of my balance?

@Salpea_77 please can you submit a reading so we can see how much credit you are in? We need to keep one month’s payment in your account for next month, but we can refund you any excess if you like.

Can I also be refunded the credit balance too?

@Leonie would you be able to submit some meter readings? Then we’ll be able to see how much energy has been used and refund any excess.