Paper bill

Any chance I can have a paper bill as from now?

No, not “from now” as in a regular thing. Bulb offer only online statements.

Bulb will send you a one-off paper statement on request if you need one for a particular reason. But frankly they are no different from printing one at home from the PDF. Provided you use decent paper and don’t have the world’s worst printer, no one will ever be able to tell the difference between one that has been posted and one you’ve printed yourself.

How can I get Bulb to STOP sending me paper statements? I can’t find a setting in my account either on the app or website to turn it on or off, I’ve emailed customer support asking they stop sending me paper statements but still they come.

Hi @bob_merrison

Welcome to Bulb Community

I’m sorry you’ve still been receiving paper statements. I can see one of the team has emailed you on this since your comment and this has now been corrected