Paper bills

Do all Bulb customers have to pay by direct debit or can they have paper bills and pay by cheque/online etc?

Bulb accounts are online only, payable by direct debit. Monthly statements are emailed as PDFs, which can be printed at home.
A one-off paper bill can be requested if essential for proof of address, ID etc.

Hi @Jo_18 exactly as @198kHz says. Like, exactly. I literally couldn’t have given you a more accurate answer. Kudos :slight_smile: