Paper Statement Mar '21

Hi,

I had put in a request for Paper Statements sometime in February.
A statement was generated on 1st March, but haven’t received a Paper Bill yet to my address.
Could you kindly check please?

Regards,
Lalith

Hey Lalith.

Welcome back to the community.

I’m sorry to hear that the bill did not arrive but I can see the request, just to make sure I have requested another copy to be sent to both your email and via post.

Thanks for your patience with this, let us know when it arrives, it should be within a week :grinning:

Best,
Carl

Thanks Carl. Got them…!! :slight_smile:

Hey @Lalithkumark

No worries glad to hear it.

With Bulb, we ideally prefer not to send paper statements each month :evergreen_tree:

Are you happy to return to email billing? If you do need paper statements for any reason we can continue that but we just need to put in a request for it, if you do need them reply here and we will get that sorted for you.

Best.
Carl