I suggested my elderly in-laws join bulb which they did, they’re 88/93. They have asked if they can still receive paper statements. Is this possible?
Just bumping this one up as it may have been missed.
You can always request a paper statement if required for proof of address etc. but I’m not sure if you can receive them automatically on dead trees.
Being paperless is a key part of our mission, making energy simpler, greener and cheaper. It reduces our environmental impact and also allows us to offer cheaper rates.
........ automatically on dead trees.