Paper Statements?

Hello all,

I am a new bulb customer, and I would like a printable/downloadable statement as a proof of address. I can see through the “help” option it is stated " if you need a printed copy, you can download and print any of your statements from your Bulb account. You’ll find them under ‘[Payments and statements]’. However there is no such “download” option available anywhere I can detect.

Any help would be appreciated,

-Charlie

I see it may be due to the fact I have only been a customer for just under a month, or at least it has been just under a month since I paid my last bill. Should I receive this option shortly?

Thanks

You wont get a printable statement PDF until your first month as a customer is completed. I’m not sure how you’d expect to have a monthly statement before that time, what would it show?