Paument made but not showing in account?

Hi, I increased the balance of my account by £300 to cover the outstanding amount but it still shows as pending despite the payment being made over a week ago.

Can someone please look into this as a matter of urgency?

Hi, I increased the balance of my account by £300 to cover the outstanding amount but it still shows as pending despite the payment being made over a week ago.

Can someone please look into this as a matter of urgency?

You are posting on a community forum, possibly it would be better if you contact the Bulb team direct as they are best placed to check out your account details?