Paying old supplier

Hi,
Am I right in thinking that Bulb pay the remainder of any payments from old supplier when you switch? And if so, do you know how I can obtain what the amount was? Thanks in advance

@tenpin_red1, Bulb will pay any contract termination fees when you switch (up to £120).
They won’t pay anything towards what you owe in actual energy charges.

If you have contract termination fees, they will be detailed in your final bill from your old supplier, at which point you can send that on to Bulb.

@tenpin_red1 listen to your man @mowcius we will refund you your exit fees as soon as you send us a copy of your final bill, showing these fees.