I just moved to Bulb (elec and gas). I am supposed to pay on the 27th of each month, but I want to change my payment date to the 1st. We have just electricity running and gas will start to be provided in a couple of weeks.
However, when I try to change the date I am being asked to also change the payment amount, much lower than my current one, which is more than 50 pounds a month: “Your payments can’t be over £24 a month. We recommend £8 a month”. So I can’t actually change the payment date. Is this because the system is just recognising the electricity? In this case, will I be able to increase the amount in the future for elec and gas? Or is there something wrong?
Thanks in advance.