Payment day

Dear Bulb.
Can my payment day be changed to the 27th of each month, not the 25th as I don’t get paid until 27th.
Many thanks
Sharron copp

Hi @merlot123, you can change your payment amounts yourself on your MyBulb page here.

If your switch hasn’t completed yet, you will have to wait until your switch date until you can change your payment date.

@merlot123 I’ve changed that for you now, from the 1st payment onwards.

@mowcius Thanks for the answer, just so you know, we can move the first payment around before the switch, but can’t move it further than 14 days without taking a smaller payment to ensure the account doesn’t start off in debit.

@mowcius Thanks for the answer, just so you know, we can move the first payment around before the switch, but can't move it further than 14 days without taking a smaller payment to ensure the account doesn't start off in debit.
Ahh, noted. Not via MyBulb though?

@mowcius Not through MyBulb, it’s a manual change that is currently only possible through calling in.