Payment not taken from bank due on 03/01/18

Hi

My monthly payment of £100.00 has not been taken from my bank, is this because my account is in credit?

Same here. £104.28 was due on 13th Jan 2018 and it still has not been taken. Need to manage cash flow so need to know when its coming out of my a/c

Hi @Rambo and @Barnes06 please can you give us a call to discuss this on 0300 30 30 635. It looks like they didn’t go through for different reasons, but we’d rather discuss in person. Thanks, Owen.