Hi Lou. Yea, Just checked. The payment went through. So yea, that’s sorted.
However, I am getting letters through the door with different payment statements. Contact both via email and phone call before and the lady said (sic) “just ignore them”.
Originally it was around £160+ (from the old house occupier who had no readings) Bulb staff changed it to £100, including up to date meter readings sent, and this is reflected on the account and payment. Took out the £100 yesterday.
But “your final energy bill” through the door and it’s still showing £171+ and a couple of earlier ones (saying the 9th) saying I haven’t payed and they have contacted me several times. Which, had no phone calls or emails. And the account online and the direct contact I’ve had doesn’t reflect that at all. Contacted Bulb Email/Phone as well, saying this wasn’t the case.
Will these letters rectify themselves for next payment? Because kinda put me into panic mode, when getting A/B pricing.
On the online account, show it’s all paid, next payment £100, got a statement sitting here £170+ unpaid.