payment

why am i paying british gas as well as bulb

why am i paying briti sh gas as well as bulb

There is a link here.

why am i paying british gas as well as bulb

Hi @ken27

@FromTheValleys has pointed you in the right direction to a useful help article that explains why you might be paying twice if you’ve just switched to Bulb.

If you’ve already received your final bill from British Gas, then we’ll need to check a couple of things. Please could you send us pictures of your meters so we can see the meter serial number? Or, even better, a copy of a previous bill?

You can send them over to help@bulb.co.uk and we’ll take it from there.