Payment

Please can you tell me why my account was credited with a payment of £100 when my direct debit is for £70?

Please can you tell me why my account was credited with a payment of £100 when my direct debit is for £70?

I’m sorry I’m unable to advise why your account was credited with a payment of £100.

You have posted to a Community forum for fellow customers. You possibly may have thought you were contacting the Bulb front office? best if you contact Bulb direct, their contact details are on the bottom of the Help page?,

Hi @PamL That payment of £100 was taken on 9th July. We’ll soon take your latest payment of £70. It looks like your payment amount has changed in this time, which is why we’re now taking £70 instead of £100. Thanks.