Payments over the winter

Hello,

When I switched I was originally quoted £43 per month. My first payment is due to go out later this month and includes the 20% winter increase. Please can I keep my monthly payments the same at the original quoted price?

Thanks,

Tom

Hi Tom,

Sure, no problem. All sorted for you, it’ll be the lower amount from now on. One thing we’d say though, it would be a good idea to take regular meter readings. Without this buffer it can be easy to use more than you expect and end up with a surprising bill at the end of winter.

All the best,
Will