Payments

Morning.
Can you tell me why the app says my payments is PENDING. But my bank account says payments as been taken? This is my first payment too Bulb

Morning. Can you tell me why the app says my payments is PENDING. But my bank account says payments as been taken? This is my first payment too Bulb

The direct debit process is slow. For further details see previous posts such as https://community.bulb.co.uk/discussion/comment/28820/#Comment_28820