Hi! I was just wondering, since my bill for the month £103 has left from my bank account, but it still shows as Pending in my account details, and my balance is still in debit. How much longer should it take to show up?
Once the money leaves your bank account, it can take around 3 working/business days to show up in your Bulb account as the money works its way through the banking system (I did do a little explanation in http://community.bulb.co.uk/discussion/comment/24112/#Comment_24112 explaning the timing the direct debit system). If it’s not shown up after a week leaving your bank account, it’ll then be worth checking in with Bulb (unless it’s over the Christmas period when the banking system goes on a holiday and practically everything stops for nearly a fortnight…).