Please please bulb stop ignoring me!

Hello Bulb. Please will someone update my meter reading as per the one I have repeatedly sent you. my account is wrongly showing as £2000 because of an incorrect meter reading which has now been corrected. Noone is responding to my emails or to my entering the correct reading on the app. Thanks.

Hi @Padstowsmum,

We’re really sorry that no one has gotten back to your emails. I promise we’re not purposely avoiding you :worried:

Recently our email inflow has been rather high due to many members getting in touch about applying for the Warm Home Discount. Still no excuse I know, you deserve better.

I found your readings submitted now so I will add them to your account :relaxed: