Hello Bulb. Please will someone update my meter reading as per the one I have repeatedly sent you. my account is wrongly showing as £2000 because of an incorrect meter reading which has now been corrected. Noone is responding to my emails or to my entering the correct reading on the app. Thanks.
We’re really sorry that no one has gotten back to your emails. I promise we’re not purposely avoiding you
Recently our email inflow has been rather high due to many members getting in touch about applying for the Warm Home Discount. Still no excuse I know, you deserve better.
I found your readings submitted now so I will add them to your account