Please supply my order number so I can claim cash back?

Please supply my order number so I can claim cash back

Hi @Laura_k,

Sorry to hear you are having this problem (and for missing your message until now). Just to let you know, I’m just another Bulb customer like yourself and have no access to any of your details (nor should you supply any on this public form) and if you do need to contact Bulb directly, their email address and phone number can be found on https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb- .

Bulb doesn’t usually have ‘order numbers’ (they use people’s email address as the account reference), but I know some cashback sites do require it. Since the order number will be specific to your account (and hence we fellow customer’s won’t have access to it), you’ll need to drop Bulb and email just asking (let them know which cash back site you used as they’ll may need to ‘push’ the number to them for validation).

Hope it helps!