Pleases don't start my contract till the 9 October 18


Please don’t start contract till 9 octobet

Hi there @Sussn I’m afraid that we can’t delay a switch once we’ve started one, the only option would be to cancel your switch and restart it entirely. The switch would take 21 days to go through from the day we restart it, and it takes about a week for the cancellation to process. If the reason you were hoping to delay the switch was to avoid exit fees, I should let you know that we’ll actually refund you anything you’re charged as an exit fee. Otherwise I’m afraid that we could only delay to later than the 9th if you chose to cancel and restart the switch