Poor customer service

So I wanted to switch to credit meters, they wanted to charge me £175 per meter to be installed, so I’ve asked to switch then want meter readings from me, I’m unsure how to do this so tried calling 5 times now and I’m on hold for 15minutes then they hang up. Awesome customer service

So I wanted to switch to credit meters, they wanted to charge me £175 per meter to be installed, so I’ve asked to switch then want meter readings from me, I’m unsure how to do this so tried calling 5 times now and I’m on hold for 15minutes then they hang up. Awesome customer service

Who wanted to charge you £175?

Laura can you be more precise as to which company is doing what, your post is somewhat confusing.

So I wanted to switch to credit meters…With whom?
they wanted to charge me £175 per meter to be installed…Who does?
so I’ve asked to switch…To whom?
then want meter readings from me…Who does?
I’m unsure how to do this so tried calling 5 times now and I’m on hold for 15minutes then they hang up…Which company?
Awesome customer service…Which company?