Poor emergency service

How do I speak to a real person about an emergency gas leak, your support hide behind emails and do not respond to my emails.

1 Like

Hi @dgcousins

Iā€™m really sorry to hear this was your experience regarding an emergency with your gas. If you ever suspect there to be a leak, always call the national grid firstly on 0800 111 999. Then contact us ASAP on 0300 303 0635 to discuss the next steps.

Freya @ Bulb :bulb: