Post dated meter reading

Bit confused just input my first meter reading, gas has taken fine and date stamped correctly but electricity has posted a date that’s in the future. Que?

Hi @JayBee

The reading is just plugged in for your start date on the electricity.

Any meter reading taken in the 5 day window for opening reads is actually sent as if it was provided on the start date.


@JayBee, the gas reading will also soon show as the switch date.

I agree it’s confusing though. I asked exactly the same question on here when I signed up.