Power Cut

Anyone else have a power cut in High Wycombe ?? Been off for 30 mins now …

Anyone else have a power cut in High Wycombe ?? Been off for 30 mins now ...

Check out: https://www.powercut105.com/

Anyone else have a power cut in High Wycombe ?? Been off for 30 mins now ...

This is completely unrelated to Bulb. You need to contact your Distribution Network Operator.

Hi @Emmagiwa

Oh no! Sorry to hear that you’ve had a power cut. Has it all been switched back on now?

@Allanr is right, you can reach your network operator by going to https://www.powercut105.com/ or just call 105.

If you are not sure if you have a power cut, you can check to see if your neighbours have power.

If they do, you should check the master switch on the fuse box. You should just flick it back on and power will come back. If the power turns off again, it’s likely you have a faulty appliance.

If your neighbours don’t have power, it’s likely that there’s a power cut in the area. This is when you should call your network operator.

There’s more information about what to do in case of a power cut in this help article.

If none of these solve your problem, please call us on 0300 30 30 635, Monday to Friday, 9AM to 6PM. If a problem occurs outside of these hours please email emergency@bulb.co.uk.

If they do, you should check the master switch on the fuse box. You should just flick it back on and power will come back. If the power turns off again, it's likely you have a faulty appliance.

Just to add to this - the “master switch” on your consumer unit will never switch off by itself under any fault condition. It is just a simple switch, nothing more.

What @“Eleanor at Bulb” refers to are the individual circuit breakers which can trip either because there is a fault, or because you’ve used more power than can be safely handled by that circuit. In either case, you should be careful when simply turning a tripped circuit back on. It would be a good idea to turn off and disconnect anything on that circuit before re-energising the breaker. Then you can go around and slowly turn things back on and see if it trips again. Miniature circuit breakers (MCB) and residual current devices (RCD) hardly ever (never?) trip for no reason at all. If the circuit is OK when turned back on, it’s likely that you have an intermittent fault that will trip again at some point, and may prove troublesome to isolate. At that point, you’d need to call an electrician.

Thanks @Hooloovoo

You make an important point about calling an electrician. Your trip switch turns itself off to make sure you don’t get injured by a faulty appliance. So don’t keep on switching it on once it’s turned itself off!

@Hooloovoo, most of the time, the RCD handling that section of the consumer unit will have tripped rather than an individual circuit breaker. Full RCBO boards are still pretty uncommon due to their cost.

Personally in this house I’ve had an RCD trip due to:

  • A raisin in the toaster heating elements
  • A leaking combi boiler
  • A faulty “surge protected” extension lead
    On jobs I’ve seen:
  • A faulty dishwasher
  • A faulty washing machine
  • A faulty cooker
  • A small colony of ants living in a socket
  • A dead rodent with a partially chewed cable…

The possible configurations within a consumer unit are far too numerous to advise people on without seeing their installation in person. Who knows, they might not even have a consumer unit, just a bank of bakelite rewireable fuses.

@mowcius Agreed. I didn’t want to make it too complicated, but I thought it warranted a little bit more info than “turn the main switch back on” when out of all the possible configurations that’s the only one that certainly will not have happened. :slight_smile: