Prepaid meter

How do I activate both gas card and electric key? I’m a new member and trying to find my footing.

Does this help:

thanks but the electric key is still not working. The gas card is functioning fine. every attempt to get the electric key registered by sticking it in shows error message. tried it severally. no luck.

Can you please explain how I can use the electric key and most importantly, how to top up? Till date, only the gas card is actually working. I am confused. Is the top up done online or in a store? Trying to register the key is an issue. Please give me a full low down on how to use the key, credit it and etc. Thanks

I think best you contact Bulb direct, contact details from the help button.