Prepay electric key

I’ve just moved into a new apartment, prepay electric meter. No key, and the instructions gve to me by the help team aren’t understood by any one of the paypoint/payzone shops I’ve been to. Everywhere only has British gas electricity keys and not a clue what I’m talking about.

I have to be fully moved into the new place by Monday, and will have no electricity at all.

Can anyone help?

Hey @william.pricenichols :wave:

I can see my colleague Freya has sorted this out for you in regards to the code- the new key should be with you as well in a few days.

– H :bulb: