My gas ran out totally, even the emergency so I topped up £30 on my card. The meter did not register it. Got a replacement card and that doesn’t work either. Second night with no gas and customer service mot very helpful.
I’m very sorry to hear the issues you’re having with your gas card. If you don’t currently have gas supply at your property, could you give us a call on 0300 30 30 635 so we can get this sorted for you as soon as possible?