Hi, I recently switched to Bulb and when I received my new prepayment key it said in the welcome letter that I could return my old prepayment key for recycling in the envelope provided but I couldn’t find any other envelope. If you do recycle it is there a free post address I can send it to? Thanks.
Hi @Nawa sorry for the late reply on this - the letter comes automatically from Eon who provide the key. We’re working with them on this to make things less confusing in future