Hi Bulb People,
I made a mistake and I think this is going to delay my switch to Bulb for another 2-3 months.
I signed up about 2 weeks ago but in the meantime was in need of topping up my electricity.
The times where I was topping up by £10 or £20 is long gone and as usually I topped up £100 to have peace of mind for another couple of months.
In the meantime I got an email from Bulb that they are going to send me a new fob and reminded that I have to use all the existing credit before I can use the new fob (apparently by inserting it I activate the new supplier but this would also clear the existing balance!).
It would be good if in their welcome email Bulb could remind their joiners not to top up hundreds of pounds because this effectively delays the switch by another x number of months unless I don’t get it right.