I have been bill again this month from my old supplier, SSE. I have cancelled my Direct debit and phoned them to find out Bulb have not sent my final Electric meter reading and I still haven’t got a finalised bill from them.
You have sent me Emails stating this had all completed? Please insure this is processed at your earliest convenience because currently I have been billed Twice in September and in Oct.
I’m sure you will agree, it is not exceptable to expect customers to pay energy tariff twice and await finalisation for a refund, especially after being informed this has all been finalised…
Mr C Phillips