Price increase

Just got an email (1 month after joining) that my bill will increase by £30.51 per month!!
Wholesale cost goes up by 18% my bill by £41%?!?!?
How is this fair?!?

Hi @Moimoimoi - these are based off previous usage figures and data that we have for you. Since you haven’t been with us very long there is a chance it’s not 100% accurate. It’s also basing it off the previous year, where we had a particularly bitter winter. If this year’s is milder then we won’t be seeing such high usage. We’re also not changing your payment amount, it’s a forecast of what your annual usage cost would be if the next year’s usage matches last year’s. The gas price has gone up more than electric, so if your gas usage is higher than normal this may be the chief reason for this.