price reductions?

Received an email stating that prices have been reduced, but when I looked at the prices they have gone up!
Electricity is up for both unit cost and standing charge.
Gas unit reduced by tiny fraction of a penny, BUT standing charge increased to offset the reduction.
This leaves low users out of pocket and makes it impossible to reduce bills buy reducing usage!

@Keepitsimple are you comparing prior prices excluding vat with new prices including vat at 5%?